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Customer Support Executive

salary 18,000 - 25,000 /month
company-logo
job companyFuture Online Private Limited
job location Doddakallasandra, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Tamil, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

  1. Handle customer calls, emails, WhatsApp messages, and chat queries in a professional and timely manner.

  2. Coordinate with internal departments to resolve customer issues and ensure smooth service delivery.

  3. Maintain accurate records of customer interactions, complaints, and follow-ups in the CRM system.

  4. Provide customers with accurate information regarding products, services, rentals, deliveries, and policies.

  5. Follow up with customers to ensure issues are resolved and maintain high customer satisfaction.

  6. Escalate complex issues to the team leader and track them.

  7. Coordinate order processing, renewals, and service requests.

  8. Prepare daily reports and update customer support activities.

  9. Meet customer satisfaction and response time targets.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Doddakallasandra, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 5 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Doddakallasandra, Bangalore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Kannada, Tamil

Contact Person

Harshitha
Posted a day ago
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