jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Executive

salary 18,000 - 30,000 /month*
company-logo
job companyFuture Online Private Limited
job location Doddakallasandra, Bangalore
incentive₹5,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Tamil, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
star
Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

  1. Handle customer calls, emails, WhatsApp messages, and chat queries in a professional and timely manner.

  2. Coordinate with internal departments to resolve customer issues and ensure smooth service delivery.

  3. Maintain accurate records of customer interactions, complaints, and follow-ups in the CRM system.

  4. Provide customers with accurate information regarding products, services, rentals, deliveries, and policies.

  5. Follow up with customers to ensure issues are resolved and maintain high customer satisfaction.

  6. Escalate complex issues to the team leader and track them.

  7. Coordinate order processing, renewals, and service requests.

  8. Prepare daily reports and update customer support activities.

  9. Meet customer satisfaction and response time targets.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Doddakallasandra, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Doddakallasandra, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Query Resolution, Domestic Calling, Good Communication Skills, B2B Sales, B2C Sales, Customer Support, Inside Sales

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 30000

Regional Languages

Kannada, Tamil

English Proficiency

Yes

Contact Person

Gangothri
Posted 6 hours ago
similar jobs

Apply to similar jobs

₹ 30,000 - 35,000 per month
Arz Technology
Work from home
SkillsQuery Resolution, Domestic Calling, Computer Knowledge, Non-voice/Chat Process
50 Openings
₹ 22,500 - 35,000 per month
The Working Lady
Work from home
SkillsComputer Knowledge, Domestic Calling
99 Openings
High DemandHigh Demand
₹ 29,000 - 32,000 per month
Airtel
BTM Layout, Bangalore
SkillsComputer Knowledge
New
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates