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Customer Support Executive

salary 20,000 - 45,000 /month
company-logo
job companyFedex
job location Chandivali, Mumbai
job experience1 - 6 years Experience in Customer Support / TeleCaller
14 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: Logistics
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Title: Process Associate – Data & Operations

Location: Chandivali, Andheri East, Mumbai (Boomerang)
Experience: Fresher / 1+ year of industry experience
Work Mode: Work from Office
Shift: Rotational Shifts & Rotational Week-offs
Process: Blended Process

Job Summary:
We are looking for a motivated Process Associate to support day-to-day operations, data management, and process-related activities. The ideal candidate should have basic Excel knowledge, good communication skills, and strong analytical abilities.

Key Responsibilities:

  • Handle day-to-day activities for a blended process.

  • Perform data churning, validation, and basic analysis.

  • Maintain and update data accurately using MS Excel.

  • Analyze information and identify discrepancies or trends.

  • Follow defined processes, quality standards, and timelines.

  • Coordinate with internal teams for smooth process execution.

  • Maintain accuracy and productivity as per business requirements.

Requirements:

  • Graduate in any discipline.

  • Freshers or candidates with minimum 1 year of industry experience can apply.

  • Basic knowledge of MS Excel.

  • Good verbal and written communication skills.

  • Strong analytical and problem-solving skills.

  • Good attention to detail and ability to work with data.

  • Comfortable working in rotational shifts and rotational week-offs.

Location: Chandivali, Andheri East, Mumbai (Boomerang)

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

  1. Who is eligible to apply for this Customer Support Executive job at Fedex?
    Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, International Calling for this Customer Support Executive job offered by Fedex.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹45,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chandivali, Mumbai.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 14 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Chandivali, Mumbai.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling with 1-6 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹45,000 per month. This is a Full Time job and has 14 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling, Blended

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 45000

Contact Person

Ankita Gupta

Interview Address

FedEx , Boomerang, Unit 801, Wings A & B1, 8th Floor, Chandivali Farm Road, Andheri (E), Mumbai 400072, Chandivali, Mumbai
Posted 2 days ago
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