Customer Support Executive

Job Description: We are looking for a detail-oriented and proactive RSVP Executive to manage event registrations, confirmations, and guest coordination. The role involves handling invitee communication, maintaining RSVP data, and ensuring smooth attendee management before and during events.                                                                                                                                                   

Key Responsibilities:

·         Manage RSVP calls, WhatsApp, emails, and online registrations for events

·         Confirm guest attendance and follow up with pending invitees

·         Maintain and update RSVP databases, guest lists, and reports

·         Coordinate with the events, operations, and marketing teams

·         Handle attendee queries related to registration, venue, agenda, and timings

·         Share regular RSVP status reports with internal stakeholders

·         Assist during event days with on-site registration and guest coordination

·         Ensure data accuracy and confidentiality at all times

Qualifications:

·   Graduate or equivalent qualification

·   1–3 years of experience in RSVP handling, event coordination, or customer support

·   Excellent communication skills (Hindi & English preferred)

·   Comfortable with calling, follow-ups, and client interaction

·   Basic knowledge of Excel, Google Sheets, CRM tools, or event software

·   Strong organizational and time-management skills

·   Female candidates preferred

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.