Customer Support Executive

25,000 - 35,000 /month

Cava Athleisure

Yeshwanthpur Industrial Suburb, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

About CAVA

CAVA is a fast-growing Indian athleisure brand focused on creating stylish, functional, and comfortable apparel for everyday movement. We are passionate about delivering exceptional customer experiences and are looking for enthusiastic professionals to join our Customer Support team.

Job Summary

We are looking for a Customer Support Executive who will be responsible for handling customer interactions through voice calls and emails. The ideal candidate should possess excellent communication skills, a customer-first attitude, and the ability to resolve queries efficiently while ensuring a seamless customer experience.

Key Responsibilities

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Handle inbound and outbound customer calls professionally.

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Respond to customer emails promptly and accurately.

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Resolve customer queries related to orders, products, payments, shipping, and delivery.

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Process return, exchange, and refund requests as per company policies.

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Coordinate with internal teams to ensure timely issue resolution.

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Maintain accurate records of customer interactions and follow-ups.

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Deliver exceptional customer service while maintaining quality standards.

Required Skills & Qualifications

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Excellent verbal and written communication skills in English.

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Good interpersonal and problem-solving skills.

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Customer-focused with a positive and professional attitude.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹35,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Yeshwanthpur Industrial Suburb, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Support Executive job is located in Yeshwanthpur Industrial Suburb, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 5 openings available.