Job Title
Customer Support Executive – US Healthcare (Inbound Voice)
Shift & Schedule
• Night Shift aligned with U.S. time zones
• Days Off: Fixed weekends – Saturday & Sunday
• Rotation: Monday to Friday workweek
About the Role
As a part of our US healthcare support team, you will:
• Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
• Resolve queries professionally and accurately, ensuring timely issue resolution.
• Listen actively, empathize, and provide clear, personalized support.
Requirements
• Strong communication skills in English (verbal & written), preferably US accent-neutral.
• Minimum 12th pass; graduation or diploma is a plus.
• Comfortable working night shifts in U.S. time zones.
• Preferred: Fresher/Prior experienced, All are welcome.
Compensation & Benefits
• Travel Allowance + Subsidized Meals
• Free Cab Drop after night shift
• Attendance Bonus: ₹1,000 per month
• Annual Performance Bonus: Up to ₹15,000
• PF & ESI coverage