Customer Care Service

14,000 - 27,000 /month*

Globiva

Sector V - Salt Lake, Kolkata

₹10,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job description

Designation-
Customer Support Associate.
Job Profile-
Have to resolve customers query Voice Call
Mandatory Criteria-
Minimum HS
Both fresher & experienced can apply
Excellent verbal communication skill in English & Bengali without major MTI for Voice process
Customer Orientation.
Rotational Shift ( except females ) , 9 hours of the day, 8 hrs. work and 1-hour break
No planned leave for upcoming 3 months after joining
6 Days working 1 days rotational week off
Should have a typing speed of 30WPM with 90% accuracy
Interview Structure-
HR round - General check.
Typing Test
OPS round General Check
Client Round Video Call
Documents Required
Education Mark sheets
Aadhar Card
Pan Card
Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)Role & responsibilities
Role: Customer Onboarding - Voice / Blended
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Temporary/Contractual
Role Category: Voice / Blended
Education
UG: Graduation Not Required

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Service role.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹14,000-₹27,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Service job is located in Sector V - Salt Lake, Kolkata.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹14,000-₹27,000 per month. This is a Full Time opportunity and has 25 openings available.