Customer Support Executive

Hello, HR Om Shiv Pathak this side.

Job Title: Customer support executive

Company Name: CarTradeTech Ltd

Location: Vashi

( 2nd Floor, Vishwaroop IT Park, Pranavanandji Marg, Sector 30A, Vashi, Navi Mumbai, Maharashtra 400705)

Fresher and Experience both

SALARY - 25 K

Job Type: Full-time

Work From Office

INTERVIEW - face to face

Job Description:

We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

• Conduct inbound and outbound calls to potential customers from provided leads.

• Introduce and explain our products/services to prospects.

• Gather and document customer information accurately.

• Answer incoming calls from customers and address their inquiries.

• Achieve daily/weekly/monthly targets for lead generation and sales.

• Maintain a high level of professionalism and customer service.

Eligibility Criteria:

• Age group between 18-32 years

• Excellent verbal communication skills.

• Strong interpersonal and persuasive skills.

• Previous experience in telemarketing or customer service is a plus.

• Ability to work independently and as part of a team.

• Basic computer skills

• Goal-oriented and self-motivated.

Qualifications:

• HSC Fresher

• Graduation - Fresher

• Proven experience in telemarketing or a related field is advantageous.

Additional Information

• 6 working with a Rotational week off.

• Fresher Candidate can also apply

• No night shifts

• Working days:- 6 days (Rotational week off)

• Shift time 8 am - 8 pm (Any 9 hours)

Candidate profile details:

• OK with Inbound & Outbound calling

• Should be flexible for any profile and have above average communication skills

• Should not have any employment gap /graduate fresher's can be considered.

• Undergraduate with at least 6 months of experience is ok.

What we offer :

• Growth opportunities - IJP for QA & Team coach (We don't hire from external source)

• Best Culture

• Best learnings

[If you are interested then share your cv on this whatsapp]

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.