Customer Support Executive

Job Title: Customer Support Associate – JPMC Process

Process Name: JP Morgan Chase (Banking Process – Transaction Related)

Location: Malad, Mumbai

Job Description:
We are hiring for the JP Morgan Chase banking process, which involves handling transaction-related activities and providing support to customers. The role requires strong communication skills, attention to detail, and the ability to work in a dynamic, fast-paced environment.

Key Responsibilities:

• Handle customer queries related to banking transactions.

• Ensure accuracy and compliance in all banking procedures.

• Provide effective resolution within defined timelines.

• Maintain confidentiality of customer data.

• Work collaboratively with the team to achieve process targets.

Eligibility Criteria:

• Graduate/Undergraduate candidates can apply.

• Freshers are welcome; relevant experience will be preferred.

• Excellent communication skills (verbal & written).

• Willingness to work in rotational shifts.

Salary:

• Fresher: ₹28,000 in hand

• Experienced: ₹32,000 in hand

Working Days & Shifts:

• 5 days working

• 2 rotational week offs

• Rotational shifts (including night shifts if required)

Additional Requirement:

• Drug test is mandatory post selection.

Perks & Benefits:

• Attractive salary package

• Career growth opportunities in a leading banking process

• Health and other corporate benefits

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹28000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Bpo.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Bpo
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.