Customer Support Executive

11,000 - 14,000 /month

Bharat Job Post Consultancy Services

Sector V Bidhan Nagar, Kolkata

0 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Support Executive to join our team at Bharat Job Post Consultancy Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 11,000 - ₹ 14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Position: Customer Support Executive Location: kolkata Salary: Monthly CTC upto – 14000 - 15000 Monthly Inhand – 11000-12500 Voice process Job Details: Work from Office 6 Days Working Rotational Shifts Eligibility: Freshers & Experienced Undergraduates can apply Hindi/Bengali language & basic English odia / asamese language candidates also can apply.

Regional Language CTC

Odia & Hindi – 13400 CTC & take home 11000 k + 2000 Language allowance post completing the OJT.

Odia & English – 15000 CTC & Take home 12,200K + 2000 Language allowance post completing the OJT.

Assamese & Hindi or English – 18000 CTC take home 14500k (No Language allowance

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹11,000-₹14,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V Bidhan Nagar, Kolkata.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector V Bidhan Nagar, Kolkata.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹11,000-₹14,000 per month. This is a Full Time job and has 50 openings.