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Customer Care Representative

salary 13,000 - 18,000 /month
company-logo
job companyStartek
job location Salt Lake, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, PF, Medical Benefits

Job Description

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Eligibility

• Graduate / Undergraduate candidates can apply.

• Freshers and experienced candidates are welcome.

• Good communication skills in English & Hindi.

• Basic computer knowledge.

• Customer-focused attitude with good problem-solving skills.

Salary:

₹13,000 – ₹18,000 per month (depending on experience and interview performance)

⏰ Work Details

  • Working Days: 6 days

  • Weekly Off: 1 day

  • Shift: As per business requirement

Why Join?

  • Good career growth opportunities

  • Professional work environment

  • Training provided

  • Opportunity for freshers to build a career in customer service

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Representative job ranges between ₹13,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Salt Lake, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Representative job?
    Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Salt Lake, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 18000

English Proficiency

Yes

Contact Person

Sneha Kumari

Interview Address

Godrej Waterside, Salt Lake, Kolkata
Posted 10+ days ago
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