Customer Support Executive

We are looking for a proactive and detail-oriented individual to join our team as a Customer Support Executive. The ideal candidate will be responsible for handling customer queries, providing backend support, maintaining smooth communication with resellers, and ensuring timely updates on new products and offers.

Key Responsibilities:

• Handle customer queries through calls, chats, and emails with professionalism and efficiency.

• Provide backend operational support to the sales and customer service teams.

• Share daily updates, product information, and promotions with resellers.

• Coordinate with wholesalers to inform them about new product launches and availability.

• Maintain accurate records of communications and updates in internal systems.

• Assist in resolving customer/reseller issues promptly and effectively.

• Collaborate with internal teams to ensure seamless flow of information and service.
  

Requirements:

• Bachelor’s degree in Business, Commerce, or a related field.

• 0–2 years of experience in customer service, sales coordination, or backend operations (freshers welcome with good communication skills).

• Strong verbal and written communication skills.

• Good knowledge of MS Office (Excel, Word) and basic CRM tools.

• Ability to multitask, prioritize, and maintain attention to detail.

• Positive attitude, team player, and customer-centric approach.

What We Offer:

• A dynamic and supportive work environment.

• Opportunities to learn and grow within the organization.

• Exposure to B2B and reseller network management.

• Industry Aligned Competitive salary

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Bee Online Communication.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at Bee Online Communication
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.