Customer Support Executive

20,000 - 25,000 /month

Baramati Agro Limited

Hadapsar, Pune

2 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: FMCG

Languages: Hindi, Marathi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Summary

The Customer Care Executive will be responsible for managing customer interactions, resolving queries, ensuring customer satisfaction, and supporting sales operations for both Chicken Vicken retail/franchise customers and CPP (Processed Poultry Products) division clients. The role requires strong communication skills, problem-solving ability, and a customer-first approach.
Key Responsibilities

1. Customer Handling & Support

Attend incoming calls, WhatsApp, emails, and walk-in customer queries
Provide accurate product and service information
Resolve customer complaints efficiently and professionally
Maintain high customer satisfaction levels
2. Order Management
- Take and process customer orders (retail & bulk)
- Coordinate with warehouse/logistics for order dispatch
- Track deliveries and update customers on status
- Handle order cancellations, returns, and replacements
  3. Franchise Support (Chicken Vicken)
  - Assist franchise partners with daily operational queries
  - Support billing, stock availability, and promotional communication
  - Ensure smooth communication between HO and franchise outlets

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience for this Customer Support Executive job offered by Baramati Agro Limited in Hadapsar, Pune.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hadapsar, Pune.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-7 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Executive job is located in Hadapsar, Pune.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.