International Voice Process

28,000 - 60,000 /month

Accenture Solutions Private Limited

Magarpatta, Pune

0 - 6+ years Experience in Customer Support / TeleCaller

80 Openings

Full Time

Contract

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Voice Process to join our team at Accenture Solutions Pvt. Ltd. to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹28000 - ₹60000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the rotational shift (Including Night Shift).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Voice Process job

Can freshers or experienced candidates apply for this International Voice Process role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this International Voice Process role.
What is the salary and job type for this role?
Ans : The salary for this International Voice Process job ranges between ₹28,000-₹60,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Magarpatta, Pune.
How many vacancies are there for this International Voice Process job?
Ans : There are 80 vacancies for this International Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Voice Process job?
Ans : As a International Voice Process, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Voice Process position is Magarpatta, Pune.
Who is the right fit for this International Voice Process job?
Ans : A candidate having skills like International Calling with 0-7 years of experience is the right fit for this International Voice Process job.
What makes this International Voice Process job a good opportunity?
Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹28,000-₹60,000 per month. This is a Full Time job and has 80 openings.