Customer Support Executive

Job Title: Outbound Soft Collection Agent

Shift Timing: 8:00 AM – 6:00 PM UAE Time (9-hour shift including 1-hour break)

Work Days: 5–6 days per week

Location: Bhopal

Reporting To: Operations Manager / Team Lead

Job Overview:

We are urgently hiring 10 Outbound Soft Collection Agents with proficiency in Arabic, English (B2 level), and Hindi to support a high-priority client project. This role involves making outbound calls to remind and assist customers with pending payments in a courteous, professional manner.

Key Responsibilities:

• Conduct outbound calls for soft collection reminders in Arabic, English, and Hindi.• Maintain a courteous and professional tone on all customer interactions.

• Record and update call outcomes and customer feedback accurately.

• Escalate any complex issues to the management support team as necessary.

• Follow pre-defined scripts and compliance guidelines.

• Collaborate with the team and attend regular briefings as scheduled.

Requirements:

• Languages: Must be fluent in Arabic, English (B2 or above), and Hindi.• Prior experience in customer service, tele calling, or collections preferred.

• Strong communication and negotiation skills.

• Ability to multitask and maintain attention to detail.

• Tech-savvy; ability to use standard communication tools

.• Must have access to a quiet working environment.

What We’re Looking For: Fluency in one or more of the listed languages Strong communication skills Willingness to work in Bhopal Experience preferred, but freshers can also apply

Apply Now!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., AVYAAN MANAGEMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at AVYAAN MANAGEMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.