Customer Support Executive

10,000 - 14,000 /month

Autofahren A1mech India Private Limited

Sector V - Salt Lake, Kolkata

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Customer Support Executive (Live Chat & Data Entry)

Location: Office (as applicable)
Employment Type: Full-Time

Job Description

We are looking for a reliable and professional Customer Support Executive to join our team. Your primary responsibility will be to provide prompt and friendly support to customers through our internal live chat system.

During periods when there are no active customer chats, you will assist with data entry and other administrative tasks to ensure productivity throughout the workday.

Responsibilities

Respond to customer inquiries via our internal live chat system.
Provide accurate, professional, and timely support.
Maintain a friendly and customer-focused communication style.
Perform data entry tasks during downtime between chat conversations.
Keep customer records and internal data updated.
Follow company guidelines and procedures.

Requirements

Excellent written English communication skills.
Strong typing speed and attention to detail.
Basic computer knowledge and familiarity with online systems.
Ability to multitask and manage time effectively.
Previous customer support or live chat experience is a plus, but not required.
Reliable internet connection (for remote positions).

What We're Looking For

Professional attitude
Quick learner
Good problem-solving skills
Honest, responsible, and dependable
Comfortable working independently

If you have strong English skills, enjoy helping customers, and can efficiently handle data entry tasks, we'd love to hear from you.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹14,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process with 0-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹14,000 per month. This is a Full Time job and has 5 openings.