Customer Support Executive

12,000 - 16,000 /month

Aurovis Global

Sector V - Salt Lake, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

All Education levels

All genders

6 days working | Rotational Shift

Job Description

Job Title: Customer Support Executive (IBCC Prepaid – Work From Office)

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Key Responsibilities

Handle inbound customer queries related to prepaid services

Provide accurate information and resolve customer concerns efficiently

Maintain high standards of customer satisfaction

Follow company protocols and quality guidelines during interactions

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Eligibility Criteria

Education: Graduates and Undergraduates both can apply

Languages Required:

Bengali & Hindi

English (Basic/Average communication skills)

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Salary Offered.

Under NAPS & NATS

₹12,500 in-hand (Hindi & Bengali candidates)

₹16,000 in-hand (Assamese or Oriya candidates)

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Training Details

Duration: 15 - 20 days

Stipend: ₹300 per day during training

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Work Schedule

6 days working with 1 rotational week off

24×7 work environment

Drop facility available for odd working hours within 15 – 20 Kilometers.

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Selection Process

1. HR Round (Talent Acquisition Team)

2. Operational Round

3. Client Round

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 25 openings available.