Customer Support Executive

20,000 - 30,000 /month

Ashwini Containers Movers Private Limited

Sector 11 Belapur, Navi Mumbai

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi, Marathi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities

Handle customer inquiries through phone calls, emails, and messages.
Provide real-time updates regarding shipment status, delivery schedules, and vehicle movements.
Coordinate with operations, transport, and dispatch teams for timely service delivery.
Resolve customer complaints and escalate critical issues when required.
Maintain records of customer interactions, complaints, and resolutions.
Monitor transportation schedules and communicate delays or changes to customers.
Prepare reports related to customer service activities and transportation operations.
Ensure high customer satisfaction through prompt and professional support.
Follow company policies, SOPs, and service standards.
Support documentation related to shipments, deliveries, and customer requirements.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Ashwini Containers Movers Private Limited?
Ans : Candidates should have All Education levels and skills like Computer Knowledge for this Customer Support Executive job offered by Ashwini Containers Movers Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 11 Belapur, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 11 Belapur, Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge with 2-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.