Customer Support Executive

15,550 - 22,300 /month

Adekon Management Private Limited

Hooghly, Kolkata

Freshers in Customer Support / TeleCaller

35 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive. The role offers ₹15,550 - ₹22,300 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Greet customers courteously and listen carefully to their concerns.
Identify customer issues by asking relevant questions.
Provide accurate information and practical solutions.
Resolve complaints and service-related problems efficiently.
Escalate complex issues to the appropriate department when required.
Maintain a positive and professional attitude during interactions.
Follow up with customers to ensure satisfaction and issue resolution.
Record customer feedback and report recurring issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,500-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hooghly, Kolkata.
How many openings are available for this position?
Ans : There are 35 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Hooghly, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,500-₹22,000 per month. This is a Full Time opportunity and has 35 openings available.