Customer Service Representative

We are looking for a customer service representative to join our team Grit consulting to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of 14k=37k and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is graduation and Experience Range is 1 year in a BPO voice process. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5-6 days during the rotational flexible shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Service Representative job

1. What is the eligibility criteria to apply for this Customer Service Representative job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹47000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Service Representative job?
   Ans: This Customer Service Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Service Representative job?
   Ans: No, there is no fee applicable for applying this Customer Service Representative job and during the employment with the company, i.e., TECH MAHINDRA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Service Representative role?
   Ans: There is an immediate opening of 30 Customer Service Representative at TECH MAHINDRA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Service Representative job?
   Ans: This Customer Service Representative job has Rotational Shift.