Customer Care Representative

We are looking for a Customer Care Executive with strong sales acumen to join our team. In this

dual-role, you will handle flight inquiries, assist with reservations, resolve travel-related concerns,

and actively convert leads into confirmed bookings.

Handle inbound calls, chats, and emails related to flight bookings, reschedules, cancellations,

baggage, and special assistance.

Assist customers in navigating airline fare rules, seat selection, travel guidelines & policies.

Coordinate with airline partners and internal ticketing teams to resolve complex cases and

ensure seamless travel support.

Candidate should be willing ot work in night shifts

No cab facilities are provided, they shoukd be willing ot travel on their own.

Should have excellent communication skills.

This is a 24x7 operations role. Candidates must be willing to work in rotational shifts,

including nights, weekends, and public holidays as per roster.

Shift timings may vary based on region (e.g., US/Canada, Europe, or Asia-Pacific desk).

Flexibility to handle extended hours during peak seasons (e.g., summer travel, holidays) is

required.

Contact Details : Mail to : priyanka@tetrahed.com | 8712695879

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., INDIAN EAGLE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 5 Customer Care Representative at INDIAN EAGLE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Night Shift.