Customer Service Executive - Two Wheeler Loan Products

Not Disclosed

Tata Capital Finance Limited

Katras, Dhanbad

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer Service Executive - Two Wheeler Loans - Dhanbad - Sanyukt Towers - CSE• Roles & Responsibilities : 1. Company Representative: Act as the company’s representative for Personal Loan products 2. Customer Acquisition & Engagement: Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees. 3. Communication Channel: Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries. 4. End to End ownership: Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT). 5. Customer Satisfaction: Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product Key Skills & Competencies: Basic knowledge of Personal Loan products /Retail Lending Customer‑centric approach Ability to meet service and business targets

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Service Executive - Two Wheeler Loan Products job

What are the eligibility criteria for this Customer Service Executive - Two Wheeler Loan Products job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Service Executive - Two Wheeler Loan Products job offered by Tata Capital Finance Limited in Katras, Dhanbad.
What salary is offered for this Customer Service Executive - Two Wheeler Loan Products job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive - Two Wheeler Loan Products job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Katras, Dhanbad.
How many vacancies are there for this Customer Service Executive - Two Wheeler Loan Products job?
Ans : There is 1 vacancy for this Customer Service Executive - Two Wheeler Loan Products role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive - Two Wheeler Loan Products job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Executive - Two Wheeler Loan Products position is Katras, Dhanbad.
What makes this Customer Service Executive - Two Wheeler Loan Products job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.