Field Verification Executive

15,000 - 20,000 /month

Pinnacle Investigation Services

Field job

Bank More, Dhanbad

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Query Resolution

Computer Knowledge

Job Highlights

Industry Type: Motor Insurance

Languages: Hindi

12th Pass and above

Males Only

6 days working | Flexible Shift

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Verification Executive to join our team at Pinnacle Investigation Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Field Verification Executive job

What qualifications and experience are required for this Field Verification Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Query Resolution, Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Field Verification Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Verification Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bank More, Dhanbad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Field Verification Executive job. Only male candidates can apply.
What are the key responsibilities of this Field Verification Executive job?
Ans : As a Field Verification Executive, key responsibilities include skills like Query Resolution, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Verification Executive job is located in Bank More, Dhanbad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution, Computer Knowledge along with 1-2 years of experience is ideal for this Field Verification Executive job.
Why should you apply for this Field Verification Executive job?
Ans : This Field Verification Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.