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Customer Service Executive

salary 15,000 - 35,000 /month
company-logo
job companyInfinity Bridge Placement Services
job location Malad (West), Mumbai
job experience1 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Hindi, Bengali
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Detail-oriented and customer-focused Customer Service Executive to manage and respond to customer queries through email communication. The role requires delivering timely, accurate, and high-quality responses while ensuring adherence to service standards, SLA/TAT, and customer satisfaction metrics such as NPS.

Requirement:

  • 1-2 years of Insurance / Banking /

  • Finance/Call Center Experience preferable

  • Executive/Senior Executive

  • Graduate in any field

    Your journey with us begins here, where success is more than just a possibility—it’s the Certainty of Life.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Service Executive job

  1. What skills and experience do you need for this Customer Service Executive job?
    Ans : To apply for this Customer Service Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. What salary is offered for this Customer Service Executive job?
    Ans : The salary for this Customer Service Executive job ranges between ₹15,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Service Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many vacancies are there for this Customer Service Executive job?
    Ans : There are 2 vacancies for this Customer Service Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
  7. What does the role of Customer Service Executive involve?
    Ans : As a Customer Service Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Service Executive position is Malad (West), Mumbai.
  9. Who is the right fit for this Customer Service Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Service Executive job.
  10. What makes this Customer Service Executive job a good opportunity?
    Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹15,000-₹35,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, Email knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 35000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Akriti

Interview Address

Malad (West), Mumbai, Malad (West), Mumbai
Posted 4 days ago
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