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International Customer Representative

salary 25,000 - 38,000 /month*
company-logo
job companyTeleperformance
job location Malad (West), Mumbai
incentive₹3,000 incentives included
job experience1 - 6 years Experience in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Customer Representative to join our team at Teleperformance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this International Customer Representative job

  1. What qualifications and experience are required for this International Customer Representative position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like International Calling, Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this International Customer Representative job ranges between ₹25,000-₹38,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This International Customer Representative job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Representative job is open for both male and female candidates.
  7. What are the key responsibilities of this International Customer Representative job?
    Ans : As a International Customer Representative, key responsibilities include skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This International Customer Representative job is located in Malad (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Query Resolution along with 1-6 years of experience is ideal for this International Customer Representative job.
  10. Why should you apply for this International Customer Representative job?
    Ans : This International Customer Representative job offers a salary between ₹25,000-₹38,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 25000 - ₹ 38000

English Proficiency

Yes

Contact Person

HR Manager Rohit
Posted 3 hours ago
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