We are looking for a Customer Service Executive to join our team at Align Consultant Groups to handle customer calls, provide exceptional customer support and resolve queries related to Services. The role offers an attractive in-hand salary of ₹15,000 - ₹18,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Service Executive job
What are the eligibility criteria for this Customer Service Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Customer Service Executive job offered by Align Consultant Groups in Wagle Industrial Estate, Mumbai.
What salary is offered for this Customer Service Executive job?
Ans : The salary for this Customer Service Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wagle Industrial Estate, Mumbai.
How many vacancies are there for this Customer Service Executive job?
Ans : There are 5 vacancies for this Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Executive position is Wagle Industrial Estate, Mumbai.
What makes this Customer Service Executive job a good opportunity?
Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 5 openings.