Customer Sales Executive

20,000 - 50,000 /month*

Muthoot Fincorp Limited

BTM Layout, Bangalore

₹20,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Sales Executive to join our team at Muthoot Fincorp Limited. The role offers ₹ 20,000 - ₹ 50,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Sales Executive job

Who is eligible to apply for this Customer Sales Executive job at Muthoot Fincorp Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Customer Sales Executive job offered by Muthoot Fincorp Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹50,000 per month in this Customer Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Sales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
How many vacancies are there for this Customer Sales Executive job?
Ans : There are 10 vacancies for this Customer Sales Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Sales Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Sales Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Sales Executive position is BTM Layout, Bangalore.
Who is the right fit for this Customer Sales Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Sales Executive job.
What makes this Customer Sales Executive job a good opportunity?
Ans : This Customer Sales Executive job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 10 openings.