We are looking for a Customer Sales Executive to join our team at Concentrix. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹15,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Sales Executive job
Can freshers or experienced candidates apply for this Customer Sales Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Sales Executive role.
What salary is offered for this Customer Sales Executive job?
Ans : The salary for this Customer Sales Executive job ranges between ₹14,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Sales Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Doranda, Ranchi.
How many vacancies are there for this Customer Sales Executive job?
Ans : There are 50 vacancies for this Customer Sales Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Sales Executive job. No prior experience is required.
What does the role of Customer Sales Executive involve?
Ans : As a Customer Sales Executive, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Sales Executive position is Doranda, Ranchi.
Who is the right fit for this Customer Sales Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling is the right fit for this Customer Sales Executive job.
What makes this Customer Sales Executive job a good opportunity?
Ans : This Customer Sales Executive job is a good opportunity as it offers a salary between ₹14,000-₹15,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Domestic Calling, International Calling, communication skills
A Naukri Group company
LoginHire Local Staff
14,000 - 15,000 /month
Concentrix
Doranda, Ranchi
Freshers in Customer Support / TeleCaller
Full Time
