Customer Relationship Manager

20,000 - 22,000 /month

Thrivera Staffing Services Private Limited

Domlur, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Industry Type: B2C Sales

Languages: Tamil, Kannada

10th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

1. CRM

• Maintain and update customer databases

• Ensure data accuracy, cleanliness, and consistency

• Manage user access and permissions.

• Customize fields, reports, and dashboards.

• Segment customer data for targeted campaigns.

• Track customer lifecycle stages.

• Monitor customer interactions and engagement history.

• Generate and assign leads to sales teams.

• Track lead conversion and pipeline progress.

• Support email marketing and automation campaigns.

• Coordinate with marketing for campaign execution.

• Prepare daily/weekly/monthly sales reports.

• Analyze customer trends and behaviour.

• Monitor KPIs such as conversion rates, retention rates, and revenue

• Develop strategies to improve customer satisfaction.

• Track feedback and complaint resolution.

• Support loyalty and retention programs.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be 10th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Thrivera Staffing Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 3 Customer Relationship Manager at Thrivera Staffing Services Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.