What qualifications and experience are required for this Customer Relationship Manager position?

Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge, Non-voice/Chat Process.

What is the salary and job type for this role?

The salary for this Customer Relationship Manager job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.

What shift and timings does this job follow?

This Customer Relationship Manager job follows a Day shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Egmore, Chennai.

How many openings are available for this position?

There is 1 opening available for this position.

Who can apply for this job?

Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Customer Relationship Manager job. Only female candidates can apply.

What are the key responsibilities of this Customer Relationship Manager job?

As a Customer Relationship Manager, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.

Where is this job located?

This Customer Relationship Manager job is located in Egmore, Chennai.

What kind of candidate is ideal for this job?

A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Relationship Manager job.

Why should you apply for this Customer Relationship Manager job?

This Customer Relationship Manager job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.

Customer Relationship Manager

15,000 - 18,000 /month

Ridh Fabrics

Egmore, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi, Tamil

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Customer Relationship Executive – CRM & Lead Generation

Company: Ridh International – RIDH The Fabric Studio
Industry: Fabric & Textiles
Location: Egmore, Chennai
Address: Red Cross Road, Egmore, Chennai – 600008
Salary: ₹15,000 per month take-home
Working Hours: 10:15 AM – 7:30 PM
Qualification: Any degree
Gender: Open to all candidates

About the Company

Ridh International, operating as RIDH – The Fabric Studio, is an established fabric outlet offering exclusive fashion fabrics to customers in India and abroad. We focus on quality, professionalism, customer satisfaction, and long-term business relationships.

Job Summary

We are looking for a Customer Relationship Executive to manage customer communication, enquiries, follow-ups, appointments, feedback, and lead generation.

The role involves outbound calling to potential tailors, boutiques, fashion designers, garment businesses, retailers, and other relevant prospects to introduce RIDH fabrics, understand their requirements, generate qualified leads, and coordinate with the sales team.

Key Responsibilities

Make outbound calls to existing and potential customers.
Contact tailors, boutiques, designers, garment businesses, and retailers to introduce our fabric products.
Understand customer requirements and identify potential business opportunities.
Generate new leads and maintain an updated customer/prospect database.
Follow up on enquiries, quotations, samples, purchases, and pending requirements.
Schedule appointments and coordinate with sales executives.
Collect customer feedback and Voice of Customer (VOC).
Conduct post-purchase follow-ups and maintain customer relationships.
Record daily calls, leads, follow-ups, appointments, and customer interactions.
Coordinate with the sales team to support conversion of qualified leads into customers.

Skills Required

Good English communication and speaking skills.
Confident and comfortable making phone calls.
Good customer-handling and interpersonal skills.
Strong follow-up and relationship-building ability.
Good listening and understanding skills.
Basic computer, MS Excel, and data-entry knowledge.
Good organization and time-management skills.
Proactive approach to lead generation and customer engagement.
Ability to learn about fabrics and explain product information clearly.
Professional, responsible, and customer-focused approach.

Candidate Profile

We are looking for a confident, energetic, polite, and customer-focused candidate who is comfortable communicating with new people.

The ideal candidate should be willing to make regular outbound calls, build relationships with potential customers, follow up consistently on leads, and coordinate effectively with the sales team.

Compensation & Benefits

Salary: ₹15,000 per month take-home
Working Hours: 10:15 AM – 7:30 PM
Location: Egmore, Chennai
PF/ESI: No employee deductions

Job Tags

call hr 9176816597

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Manager job

What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge, Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Egmore, Chennai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Customer Relationship Manager job. Only female candidates can apply.
What are the key responsibilities of this Customer Relationship Manager job?
Ans : As a Customer Relationship Manager, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Egmore, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.