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Customer Relationship Associate

salary 15,000 - 25,000 /month
company-logo
job companySkin Clinic
job location Egmore, Chennai
job experience6 - 36 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

  • Contact customers to confirm appointments scheduled for the following day.

  • Maintain and update the appointment calendar accurately.

  • Follow up on cancellations, rescheduling requests and no-shows.

  • When an appointment slot becomes available, contact other customers and offer the open slot.

  • Keep appointment records up to date.

  • Coordinate with clinics and home-service teams regarding schedule changes.

  • Handle customer calls/messages in a polite and professional manner.

  • Escalate unusual or complicated situations to the team lead.

  • Ensure there are no unnecessary gaps in the daily appointment schedule.

  • Maintain confidentiality of customer and appointment information.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Associate job

  1. What are the eligibility criteria for this Customer Relationship Associate job?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Domestic Calling for this Customer Relationship Associate job offered by Skin Clinic in Egmore, Chennai.
  2. What salary is offered for this Customer Relationship Associate job?
    Ans : The salary for this Customer Relationship Associate job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Egmore, Chennai.
  5. How many vacancies are there for this Customer Relationship Associate job?
    Ans : There are 2 vacancies for this Customer Relationship Associate role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What does the role of Customer Relationship Associate involve?
    Ans : As a Customer Relationship Associate, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Associate position is Egmore, Chennai.
  9. Who is the right fit for this Customer Relationship Associate job?
    Ans : A candidate having skills like Domestic Calling with 1-3 years of experience is the right fit for this Customer Relationship Associate job.
  10. What makes this Customer Relationship Associate job a good opportunity?
    Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

Vidhya

Interview Address

Nil, Egmore, Chennai
Posted 2 days ago
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