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Customer Relationship Manager

salary 24,000 - 26,000 /month
company-logo
job companyRedfox Creation Private Limited
job location Koramangala, Bangalore
job experience1 - 2 years Experience in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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Job Description

We are looking for a Customer Relationship Manager to join our team at Redfox Creation Private Limited. The role offers ₹24000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹24000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Redfox Creation Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 20 Customer Relationship Manager at Redfox Creation Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 24000 - ₹ 26000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

Likhitha

Interview Address

Koramangala
Posted a day ago
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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Customer Relationship Manager