Customer Relationship Manager

Job Description – Supervisor cum CRM

Position: Supervisor cum CRM
Vacancies: 2
Location: [Add Location]
Salary: ₹15,000 – ₹20,000 (Depending on Experience)
Duty Hours: 12 Hours per day
Weekly Offs: 2

Key Responsibilities:

• Handle customer interactions via phone calls and emails in a professional manner.

• Ensure customer satisfaction by resolving complaints through proper coordination between customers and staff.

• Manage and maintain customer data, records, and reports in Excel and other tools.

• Provide timely responses to customer queries with patience and a calm attitude.

• Supervise daily operations and assist staff wherever required.

• Maintain proper communication between operations team and management.

• Perform all supervisory duties, including monitoring, reporting, and team coordination.

Requirements:

• Good command over English (spoken & written).

• Strong knowledge of MS Excel and data management.

• Ability to handle phone calls, emails, and customer queries effectively.

• Problem-solving mindset with a cool-headed approach to customer concerns.

• Prior experience in customer service/CRM or supervisory roles will be an advantage.

• Willingness to work in 12-hour shifts.

Benefits:

• Salary between ₹15,000 – ₹20,000 (depending on experience).

• 2 weekly offs.

• Growth opportunity with training and skill development.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Quick Smart Wash Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at Quick Smart Wash Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Rotational Shift.