Customer Relationship Manager

We are looking for a Customer Relationship Manager to join our team at Moola Global Private Limited. The role offers ₹25000 - ₹40000 and involves managing B2B client, delivering outstanding relationship management with different organisation and clients. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage corporate client relationships (end-to-end)

• Handle client enquiries, requirements, and coordination

• Prepare quotations and customized catalogues

• Upsell / cross-sell to drive repeat business

• Coordinate with vendors and internal teams

• Track enquiries and orders using CRM tools

  Required Skills:

• Strong communication & client-handling skills

• Experience in B2B client servicing preferred

• Good knowledge of MS Excel / Google Sheets

• CRM tool experience is an advantage

• Ability to manage multiple clients and priorities

Experience and Qualification:

• 2 to 5 years of experience in Customer Relationship Manager

• Any degree or an equivalent hands on experience

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working 1st and 2nd Saturday off week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.