Customer Relationship Manager

30,000 - 35,000 /month

Mnl Gluck Services Private Limited

New Thippasandra, Bangalore

2 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Graduate and above

Females Only

6 days working | Flexible Shift

Job Description

Key Responsibilities:

• Proactively handle all customer queries via phone, email, and WhatsApp with fluency in English and a courteous approach.

• Follow up diligently with customers once orders are entered into the system.

• Conduct regular follow-ups for repeat orders from long-term clients.

• Provide clear and timely updates to customers regarding order status, dispatch schedules, and delivery timelines.

• Ensure that all order documentation and paperwork are managed efficiently and accurately.

• Maintain and update the CRM database with all relevant customer information and interactions.

• Make polite and timely payment reminder calls; follow up persistently on overdue payments.

• Demonstrate a strong sense of ownership and accountability when managing client relationships.

• Act as a trusted representative of the company by ensuring customer satisfaction and creating a positive impression of our brand.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience and skills like Computer Knowledge for this Customer Relationship Manager job offered by Mnl Gluck Services Private Limited in New Thippasandra, Bangalore.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹30,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Thippasandra, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-7 years of experience can apply for this Customer Relationship Manager job. Only female candidates can apply.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in New Thippasandra, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 2-7 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹30,000-₹35,000 per month. This is a Full Time opportunity and has 1 openings available.