Customer Relationship Manager

14,000 - 23,000 /month

Icici Lombard General Insurance Co Limited

Vashi, Navi Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Motor Insurance

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: PF

Job Description

🚀 WE’RE HIRING | ICICI LOMBARD GENERAL INSURANCE 🚀

Vertical CRT (Customer Relationship Team)

🔹 Designation: Customer Relationship Manager (CRM)

🔹 Process: 100% Voice | Inbound Calling

✅ REQUIREMENTS:

Graduation Mandatory Excellent communication skills Good Thought Process

💼 Job Responsibilities:

✔️ Handle customer queries & concerns over calls

✔️ Provide accurate information and resolution

✔️ Ensure excellent customer experience

💰 Salary Package:

✨ Fresher: ₹16,000 (In-hand) | CTC: ₹2.50 LPA

✨ Experienced: Up to ₹30,000 (In-hand) | CTC: ₹4.1 LPA

📌 Salary depends on years of experience & last drawn CTC

Shift Timings (9.5 hrs. shift – rotational):

👨 Male Candidates:

➡️ Between 7:00 AM – 12:30 AM (Night Shifts 24x7)

👩 Female Candidates:

➡️ Between 7:00 AM – 8:30 PM (Any 9.30 hrs. shift) Rotational

Week Offs:

✅ 5 Days Working

✅ 2 Days Rotational Week Offs

Job Location: Vashi, Navi Mumbai Office Address:13th Floor, Vishwaroop IT Park, Behind Raghuleela Mall, Opp. Vashi Station, Sector 30, Vashi, Navi Mumbai – 400705

Interview rounds:

1. HR

2. Assessment

3. Operation Manager Round

CONTACT PERSON :- HR JANAVI

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Manager job

Can freshers or experienced candidates apply for this Customer Relationship Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Relationship Manager role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹14,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 10 vacancies for this Customer Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What are the key responsibilities of this Customer Relationship Manager job?
Ans : As a Customer Relationship Manager, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Vashi, Mumbai.
Who is the right fit for this Customer Relationship Manager job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Customer Relationship Manager job.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹14,000-₹23,000 per month. This is a Full Time job and has 10 openings.