Customer Relationship Manager

16,000 - 30,000 /month

Icici Lombard General Insurance Co Limited

Sector-30 Vashi, Navi Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Relationship Manager to join our team at ICICI Lombard General Insurance Co Limited to handle customer calls, provide exceptional customer support and resolve queries related to Insurance. The role offers an attractive in-hand salary of ₹16,000 - ₹30,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Manager job

Can freshers or experienced candidates apply for this Customer Relationship Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Relationship Manager role.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹16,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-30 Vashi, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Sector-30 Vashi, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-3 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹16,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.