Customer Relationship Manager

25,000 - 40,000 /month

Hrta Planning Network Private Limited

Bais Godam, Jaipur

4 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

Job Description:

About Us: RSG Stones is a leader in the natural stone industry since 25+ years. We specialize in delivering premium quality stones globally.

Join Our Team as a Customer Relationship Manager: Are you a CRM rock star with a passion for driving business growth and delivering exceptional customer experiences? We're looking for a highly motivated and experienced professional to join our dynamic team and take our client relationships to the next level! As a CRM leader, you'll be the face of our company, building and nurturing relationships with key decision-makers, understanding their business objectives, and identifying opportunities to drive growth and expansion. You'll be a strategic thinker, a problem-solver, and a team player who can collaborate with cross-functional teams to deliver tailored solutions that exceed customer expectations.

Your Key Responsibilities:

• Develop and execute account strategies to drive revenue growth and customer satisfaction

• Analyze customer feedback, preferences, and pain points to identify opportunities for growth and improvement

• Collaborate with marketing, product, and sales teams to deliver exceptional customer experiences and drive business outcomes

• Conduct in-depth market research and competitor analysis to inform sales strategies and product development

• Lead complaint resolution efforts, ensuring timely and effective solutions that exceed expectations

• Stay ahead of the curve with regular factory visits, training sessions, and industry events - Manage digital assets, including product images and marketing materials, using Dropbox

What We Offer:

• A dynamic and supportive work environment with opportunities for growth and development

• Competitive salary and benefits package

• Collaborative team culture with a focus on innovation and customer satisfaction

• Opportunities to work with leading brands and drive business growth

Requirements:

• Bachelor's degree in marketing, Sales, Business, or a related field

• 4-5 years of experience in CRM, sales, or marketing, with a proven track record of success in Exports, Construction, Manufacturing, or Design

• Excellent communication, interpersonal, and negotiation skills, with the ability to build rapport with C-level executives

• Strong analytical and problem-solving skills, with proficiency in CRM software (e.g., Salesforce)

• Strong English language skills, with the ability to communicate effectively in a global business environment

• Familiarity with Dropbox or similar cloud storage platforms. If you're a motivated and experienced CRM professional looking for a new challenge, we'd love to hear from you!

Job Type: Full-time

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Relationship Manager job

What skills and experience do you need for this Customer Relationship Manager job?
Ans : To apply for this Customer Relationship Manager job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 4-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹40,000 per month in this Customer Relationship Manager position.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bais Godam, Jaipur.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 10 vacancies for this Customer Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Manager, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Bais Godam, Jaipur.
Who is the right fit for this Customer Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 4-7 years of experience is the right fit for this Customer Relationship Manager job.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 10 openings.