Customer Relationship Manager

25,000 - 45,000 /month

Eraaya Builders And Developers

Koramangala, Bangalore

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Kannada

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Position: CRM Executive (Customer Relationship Management)

Company: Erayaa Builders and Developers

Location: Koramangala

Industry: Real Estate / Construction

Employment Type: Full-time

About the Company

Erayaa Builders and Developers is a growing real estate company committed to delivering premium residential and commercial projects with a strong focus on quality, transparency, and customer satisfaction.

Job Summary

We are seeking a proactive and detail-oriented CRM Executive to manage customer relationships, ensure smooth post-sales coordination, and enhance overall customer satisfaction. The ideal candidate will act as a bridge between clients and internal teams, ensuring seamless communication and service delivery.

Key Responsibilities

Handle customer inquiries, complaints, and service requests efficiently.

Maintain and update customer records in the CRM system.

Coordinate with Sales, Marketing, and Project teams for timely updates to clients.

Manage post-sales documentation and payment follow-ups.

Ensure regular follow-ups with prospects and existing customers.

Provide project updates, possession timelines, and documentation support to clients.

Generate CRM reports and customer feedback analysis.

Maintain strong, long-term customer relationships.

Required Skills & Qualifications

Bachelor’s degree in Business Administration, Marketing, or related field.

0–4 years of experience in CRM or customer service (Real Estate experience preferred).

Strong communication and interpersonal skills.

Proficiency in CRM software and MS Office.

Good coordination and problem-solving skills.

Ability to handle multiple clients and tasks efficiently.

Key Competencies

Customer-centric approach

Strong follow-up skills

Attention to detail

Team coordination

Professional communication

Salary & Benefits

Competitive salary as per industry standards

Career growth opportunities

Supportive work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 2-7 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Relationship Manager job offered by Eraaya Builders And Developers in Koramangala, Bangalore.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹25,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 2-7 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹25,000-₹45,000 per month. This is a Full Time opportunity and has 2 openings available.