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Customer Relationship Manager

salary 40,000 - 80,000 /month
company-logo
job companyArasa Projects
job location Kumaraswamy Layout, Bangalore
job experience6 - 30+ years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Real Estate
sales
Languages: Telugu, Kannada
qualification
Diploma and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Meal
star
Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Manager to join our team at Arasa Projects. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹40,000 - ₹80,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Diploma and 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6+ years of experience.

More about this Customer Relationship Manager job

  1. What are the eligibility criteria for this Customer Relationship Manager job?
    Ans : Candidates should have a Diploma and above qualification with 7-30 years of experience for this Customer Relationship Manager job offered by Arasa Projects in Kumaraswamy Layout, Bangalore.
  2. What salary is offered for this Customer Relationship Manager job?
    Ans : The salary for this Customer Relationship Manager job ranges between ₹40,000-₹80,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kumaraswamy Layout, Bangalore.
  5. How many vacancies are there for this Customer Relationship Manager job?
    Ans : There are 5 vacancies for this Customer Relationship Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Diploma and above qualification and 7-30 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Relationship Manager position is Kumaraswamy Layout, Bangalore.
  8. What makes this Customer Relationship Manager job a good opportunity?
    Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹40,000-₹80,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Skills Required

payment collection, customer intraction

Shift

Day

Contract Job

No

Salary

₹ 40000 - ₹ 80000

Regional Languages

Kannada, Telugu

English Proficiency

Yes

Contact Person

Ramaya

Interview Address

161/a, 7th Cross Road, Teachers Colony, Kumaraswamy, Kumaraswamy Layout, Bangalore
Posted 10 hours ago
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