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Customer Relationship Executive

salary 17,500 - 26,400 /month
company-logo
job companyRamnath Prasad Institute Of Higher Education Foundation
job location Bagnan, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
12 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

  1. Can freshers or experienced candidates apply for this Customer Relationship Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Executive role.
  2. What salary is offered for this Customer Relationship Executive job?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹17,500-₹26,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bagnan, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 12 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Relationship Executive job is located in Bagnan, Kolkata.
  8. Why should you apply for this Customer Relationship Executive job?
    Ans : This Customer Relationship Executive job offers a salary between ₹17,500-₹26,000 per month. This is a Full Time opportunity and has 12 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 17500 - ₹ 26400

English Proficiency

No

Contact Person

Pallabi Maity

Interview Address

Mecheda
Posted 10+ days ago
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