Customer Relationship Executive

Description:

Role: Customer Relationship Executive

Work Timings – 09:30 AM to 06:00 PM

Working Days – 6 days a week

Work Location –   Dombivli

Qualification – Any Graduate with relevant experience.

Job Description:
We are seeking a proactive and detail-oriented Customer Relationship Executive (CRE) to manage client servicing and ensure smooth coordination between customers and internal teams. The role involves maintaining strong client relationships, handling accounts receivable follow-ups, and supporting operational efficiency.

Key Responsibilities:

• Manage end-to-end client servicing and maintain strong customer relationships

• Conduct regular follow-ups on Accounts Receivable (AR) to ensure timely collections

• Monitor and control Days Sales Outstanding (DSO) to improve cash flow

• Coordinate closely with internal operations teams to ensure timely service delivery

• Address and resolve customer queries, concerns, and escalations effectively

• Maintain accurate records of client interactions and payment status

Requirements:

• Strong communication and interpersonal skills

• Good understanding of AR processes and DSO management

• Ability to multitask and coordinate with cross-functional teams

• Problem-solving attitude with a customer-centric approach

• Basic proficiency in MS Office and reporting tools

WhatsApp link: https://wa.me/7738039618

📩 If Interested, please drop your CV on vacancy@talismanstaffing.com or send it to 7738039618.

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.