Customer Relationship Executive

13,000 - 15,000 /month

First Mumbai Store

Worli, Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: Automobile

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

Welcome customers and visitors professionally at the showroom.
Handle incoming calls, customer queries, and appointment scheduling.
Maintain customer data and update CRM records regularly.
Coordinate with sales and service teams for smooth customer handling.
Follow up with customers regarding inquiries, feedback, service reminders, and satisfaction calls.
Manage walk-in customer entries and daily reception activities.
Ensure showroom reception area is clean, presentable, and customer-friendly.
Support promotional events, campaigns, and customer engagement activities.
Handle customer complaints politely and escalate when required.
Prepare daily reports related to customer visits, calls, and feedback.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Executive job

What qualifications and experience are required for this Customer Relationship Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge, Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹13,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Worli, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Worli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Non-voice/Chat Process, good communication skills

Shift

Day

Contract Job

Salary

₹ 13000 - ₹ 15000

Contact Person

Mrunali Pandhare

Interview Address

*Location:* -Worli Doordarshan Tower, 135, Ground floor Khandelwal Nari Seva Sadan Dr Annie Besant Rd, Worli, and, opp. Glaxo, Signal, Mumbai, Maharashtra 400030, Worli, Mumbai

Posted a day ago