Customer Relationship Executive

Job Summary

The Customer Relationship Executive will be responsible for managing client interactions, ensuring customer satisfaction, and maintaining accurate records using advanced Excel skills. The role requires strong communication, follow-up, and reporting abilities to support both sales and operations teams.

Key Responsibilities

• Build and maintain strong relationships with customers.

• Handle inquiries, coordinate orders, and provide after-sales support.

• Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting).

• Assist the sales team with MIS reports, sales data analysis, and follow-ups.

• Coordinate between clients and internal teams (sales, logistics, accounts) for smooth execution.

• Ensure timely responses to customer needs and resolve queries effectively.

• Support customer engagement initiatives and feedback collection.
  

Requirements

• Graduate in Business, Commerce, or related field.

• Minimum 1–2 years of experience in customer relationship / sales coordination / back-office.

• Strong Excel skills (mandatory).

• Excellent communication and interpersonal skills.

• Good organizational and time management abilities.

• Team player with a problem-solving mindset.
  
  

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., ANANTAM HR.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at ANANTAM HR
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.