Customer Relationship Executive

Advance GroHair Clinic is seeking a dynamic, detail-oriented, and customer

focused Front Office Executive / Operations Coordinator to lead our front office

team and manage critical operational functions. The ideal candidate will excel

in multitasking, maintaining exceptional service standards, and driving clinic

growth through efficient operations and revenue generation. This role requires

strong leadership, organizational skills, and a proactive approach to managing

both client relationships and operational excellence

Customer Relationship Management:

 Fixing Appointment with clients and ensure the lead management.

 Build and maintain strong, positive relationships with both internal and

external customers, ensuring exceptional service and client satisfaction.

 Provide courteous and prompt responses to client inquiries and requests,

ensuring a seamless client experience.

 Monitor registration and admission standards, ensuring compliance with

clinic policies and maintaining high-quality service at all touchpoints.

2. Multitasking & Revenue Generation:

 Multitask efficiently, handling multiple operational duties simultaneously,

including customer interactions, scheduling, and reporting.

 Proactively contribute to clinic revenue generation by identifying

opportunities for improving patient flow, service efficiency, and optimizing

billing procedures.

 Maintain prompt Billing process, including invoices, payments, ensuring

accuracy and compliance with clinic policies

Bachelor’s degree in Business Administration, Healthcare Management, or

related field (preferred but not mandatory based on relevant

experience).

 Excellent multitasking skills, with the ability to manage multiple

responsibilities efficiently in a fast-paced environment.

 Demonstrated ability to drive revenue growth by optimizing front office

operations and patient services.

 Strong communication and customer service skills, with the ability to

respond professionally and tactfully to client inquiries.

 Proficient in office management software and tools for scheduling,

documentation, and reporting.

 Experience in financial monitoring, including billing, invoice tracking.

 Flexible with scheduling, including the ability to work on weekends and

manage varying shifts when required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Advance Beauty Clinic Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 10 Customer Relationship Executive at Advance Beauty Clinic Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.