Customer Relationship Associate

21,000 - 27,000 /month

Phabalos Professionals Private Limited

Darjeeling More, Siliguri

Freshers in Customer Support / TeleCaller

73 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

10th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: Cab, Meal, PF, Medical Benefits

Job Description

We are looking for a Customer Relationship Associate to join our team at Phabalos Professionals Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 21,000 - ₹ 27,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Relationship Associate role.
How much can you earn in this position?
Ans : You can earn between ₹21,000-₹27,000 per month in this Customer Relationship Associate position.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Darjeeling More, Siliguri.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 73 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Associate, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Darjeeling More, Siliguri.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹21,000-₹27,000 per month. This is a Full Time job and has 73 openings.