Customer Relationship Associate

Customer Relationship Associate
Novocom Ventures Private Limited

We are looking for a Customer Relationship Associate to join our team at Novocom Ventures Private Limited. This is an exciting opportunity to be part of a fast-growing company where you will connect with customers, introduce innovative products and services, and build lasting relationships. The role involves handling customer calls, addressing queries, and reaching out to institutional customers. Salary offered: ₹16,000 – ₹17,000, with a growth-focused work environment.

Key Responsibilities:

• Manage inbound and outbound calls in a professional manner

• Address and resolve customer queries, concerns, and complaints

• Introduce products and services to institutional customers via calls

• Maintain accurate records of customer interactions and follow-ups

• Provide relevant product/service information and escalate issues when required

Requirements:

• Minimum qualification: 12th Pass

• 1–5 years’ experience in customer service, telesales, or related role

• Strong proficiency in spoken and written English

• Basic knowledge of MS Excel for reporting and record-keeping

• Problem-solving mindset with the ability to work 6 days/week (day shift)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., NOVOCOM VENTURES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 1 Customer Relationship Associate at NOVOCOM VENTURES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.