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Customer Relationship Associate

salary 25,000 - 30,000 /month
company-logo
job companyManufacturing
job location Taloja, Navi Mumbai
job experience6+ months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Relationship Associate to join our team at Manufacturing. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to manufacturing. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Relationship Associate job

  1. What qualifications and experience are required for this Customer Relationship Associate position?
    Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Relationship Associate job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Taloja, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Customer Relationship Associate job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Relationship Associate job is located in Taloja, Mumbai.
  8. Why should you apply for this Customer Relationship Associate job?
    Ans : This Customer Relationship Associate job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

Vaishali HR

Interview Address

Taloja, Taloja, Mumbai
Posted a day ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > Customer Relationship Associate