Customer Relationship Associate

Key Responsibilities:

• Maintain and update customer data in the CRM system (e.g., Salesforce, Zoho, HubSpot).

• Respond to customer queries via email, phone, or chat in a timely and professional manner.

• Assist in planning and executing customer engagement and retention campaigns.

• Coordinate with sales, marketing, and customer support teams to ensure consistent customer communication.

• Generate and analyze CRM reports (e.g., leads, conversions, follow-ups).

• Support onboarding of new customers and ensure smooth handover from sales.

• Collect customer feedback and share insights with relevant teams for improvement.

• Monitor and follow up on service requests, complaints, or issues until resolution.

• Ensure CRM compliance with data privacy and internal policy standards.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹19000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., KAILPAR ENGINEERING COMPANY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 1 Customer Relationship Associate at KAILPAR ENGINEERING COMPANY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.