Customer Relationship Associate

15,000 - 23,000 /month

Digitide

Airoli, Navi Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Associate to join our team. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹23,000 and a unlimited incentive structure. We have a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th and 0 - 1 years of experience or Freshers. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Relationship Associate role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Associate job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 50 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What are the key responsibilities of this Customer Relationship Associate job?
Ans : As a Customer Relationship Associate, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Airoli, Mumbai.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹15,000-₹23,000 per month. This is a Full Time job and has 50 openings.